Same Team

Who is the conflict with?

The steps are the same for every relationship — the words just change a little.

Self-help, not therapy. If there is fear in this relationship, see the safety note on the next screen first.

A conflict with someone who matters

Five steps through it

In order works best — but any step helps.

It works better as a team of two

Invite the other person — same steps, same rules, both phones.

Email it
Between conflicts
From the people who made this

Sometimes a conflict needs more than an app

Same Team is made by TEO Counselling Services — virtual therapy for Ontario and British Columbia, in English, Arabic, Hindi, and Malayalam. If the same conflict keeps coming back, working through it with a therapist can help. The first conversation is a free 15–20 minute consultation, with no pressure to commit.

Book a free consultation

teocounselling.com

A word about safety. These tools assume a relationship that is difficult sometimes but fundamentally safe. If there is fear in your relationship — intimidation, control, or harm — please don't use communication exercises to fix that. In Canada: sheltersafe.ca or 1-800-363-9010. In the US: 1-800-799-7233 (text START to 88788). Crisis support in both countries: call or text 988. This app is a self-help tool, not therapy, and no data leaves your device. And if the same fight keeps coming back no matter what you try, a therapist, counsellor, or mediator can do what an app can't — that's a strong move, not a last resort.

Cool Down

First — say the two promises

“I'm flooded. I need 25 minutes, then I want to finish this — because we matter more than this fight.”

A time-out works best with a return time — say when you'll be back. And if you ever feel unsafe rather than just angry, leaving is the right call; see the safety note on the home screen.

While you're apart

Walk. Breathe. Music. Water on your face. Not: rehearsing the argument, text-fighting from the other room, or building your case. The point is to let your body finish the alarm.

Say It Gently

Arguments end the way they begin. Build the first sentence here, then say it at a calm moment.

Listen to Understand

You've said your piece gently. Now it's their turn — and your only job is to get their side right. Not to agree. Not to rebut. To understand.

How it works

They speak in short chunks. A few sentences at a time, about their own feelings and needs.

After each chunk, you reflect it back:

“So what you're saying is… — did I get that right?”

Then ask:

“Is there more?”

No rebuttals, no corrections, no “but…”. Your turn comes next — and you'll get the same courtesy.

While you listen, hunt for one thing

Under their complaint there's usually a core question — Do I matter to you? Can I count on you? Am I respected here? If you can hear the question under the words and answer that, most of the argument dissolves on its own.

Feeling understood is not the consolation prize — it is the prize. Most stuck conflicts are two people who have never once felt fully heard on the topic.

Repair Deck

Tap through until one sounds like you. Then go say it — out loud, imperfectly, now.

To slow things down
“Can we start this conversation over? I came in too hot.”

Repairs only work if someone catches them. If the other person offers one — take it, even mid-anger. “Okay. Thank you for saying that.”

Find the Workable Middle

Most standoffs are two core needs buried under a hundred details. Separate what you can't bend on from everything you can — then build the middle out of the flexible parts.

Weekly Check-In

Step 1 of 5

Appreciations first

Each of you shares two or three specific things the other did this week that you appreciated. Small counts. Out loud counts double.

~5 minutes

Rules of the ritual: phones away · one flag each, no pile-ons · if a flag gets hot, use Cool Down and return to it tomorrow.

Map the Fight

Pick a finished argument — recent enough to remember, cold enough to handle. You're studying the dance, not reopening the wound.

Our Rules

Written in peacetime, honored in wartime. Check the ones you both adopt — they save on this device.

Saved

Everything you've built, kept on this device only. Proposals are meant to be revisited — check back on them after a week or two.