About TEO Counselling
TEO Counselling — Virtual Trauma & Relationship Therapy Across Six Provinces
A virtual counselling practice serving adults and couples in British Columbia, Ontario, Alberta, Saskatchewan, Manitoba, and Newfoundland & Labrador. Everything we do is guided by one core belief: mental health care is a fundamental human right.
Our mission
Too many people who need therapy don't get it — because of cost, distance, long waitlists, or not knowing where to start. TEO was founded to change that. We remove barriers wherever we can: virtual sessions so geography isn't a barrier, a limited number of reduced-fee spots so cost is less of a barrier, and a free consultation so uncertainty isn't a barrier.
We also recognize that cultural fit matters deeply in therapy — especially for trauma. That's why we offer therapy in English, Arabic, Hindi, and Malayalam, and bring lived experience with diverse communities into our clinical work.
Our approach is evidence-based and tailored to you. We don't believe in one-size-fits-all therapy. We draw on EMDR, IFS, the Gottman Method, and CBT — choosing and combining what your situation actually calls for.
Virtual across six provinces
Online sessions on Jane, with Zoom or Google Meet as a backup. No commute, no waiting room — therapy that fits your life. That includes video sessions for Nanaimo clients.
Bilingual: English & Arabic
Clinical therapy in Arabic — sessions can run in Arabic or English, and you can move between them mid-sentence.
Free initial consultation
No commitment. We talk, we listen, and we figure out together if we're the right fit for you.
Reduced-fee spots
A limited number of reduced-fee spots are held. If cost is a barrier, mention it during the consultation.
Insurance accepted
We accept most insurance plans that cover Canadian Certified Counsellors (CCC), Registered Clinical Counsellors (RCC) or Registered Social Workers (RSW).
Where we work
Anywhere in six provinces, in four languages, seven days a week.
Six provinces
- British Columbia — Nanaimo, Vancouver, Victoria
- Ontario
- Alberta
- Saskatchewan
- Manitoba
- Newfoundland & Labrador
New to virtual sessions? Start with how online therapy works in Canada.
Four languages
Sessions run in English or Arabic with Mohamad and Rola. Alison offers sessions in English, Hindi, or Malayalam for clients in British Columbia. The provincial page covers online therapy across BC.
Hours on your clock
We work seven days a week, 12:00pm–9:00pm Pacific — which puts evening availability in every province we serve. In Ontario that's 3:00pm to midnight; in Newfoundland, 4:30pm–1:30am. The full local-time table for each province is on the fees page.
Meet our team
Three registered clinicians with a combined background spanning trauma, addictions, couples, crisis support, and cross-cultural care.
Mohamad Shabib
MACP, CCC · Founder
Mohamad's path to counselling came through crisis response, First Nations community mental health, first responder trauma, and refugee support across two continents. His depth of real-world clinical experience — combined with advanced training in EMDR, IFS, and the Gottman Method — shapes a practice that is both rigorous and deeply human.
Alison Shaji
MA Clinical Psychology, RCC
Alison works from the belief that meaningful healing often begins by understanding where things started — in the early experiences that quietly shaped who you are. She integrates psychoanalytic depth with modern, evidence-based tools including DBT, EMDR, CBT, inner child work, and shadow work.
Rola Shbib
BSW (Hons), Registered Social Worker (RSW)
Rola comes to counselling from front-line crisis work — suicide prevention, crisis stabilization, and addiction and mental health support in community mental health. With an honours degree in thanatology, she brings specialized training in grief and loss, through a trauma-informed, person-centred lens. Based in London, Ontario — virtual sessions across the provinces TEO serves.
How the practice works
Three steps from first click to first session — no referral, no intake fee, no commitment.
Book the free consultation
Every enquiry starts in the same place: a free 15–20 minute consultation, booked through Mohamad's calendar. No referral needed. If cost is a concern, this is also the moment to ask about our limited reduced-fee spots.
Sort out the right fit
The consultation is where we match you to the right clinician. Mohamad sees clients in all six provinces, in English or Arabic. Alison sees clients in British Columbia, in English, Hindi, or Malayalam. Rola sees clients across the provinces TEO serves, in English or Arabic. If a colleague is the better fit for what you bring, that's who you'll work with.
Start sessions on Jane
Sessions run over video on Jane, with Zoom or Google Meet as a backup. You pay per session by Interac e-Transfer or credit card, and an insurance-ready receipt follows every session.
Virtual-only in practice: there is no office to travel to, anywhere. What you need is a private spot and a stable internet connection. If privacy at home is hard to come by, raise it at the consultation so you and your clinician can plan around it together.
Practical information
What we will not do
An honest practice should be clear about its limits. Here are ours.
We won't sell you a package
No session bundles, no minimum commitments, no intake or assessment fees. You pay per session, and you can stop whenever you choose.
We won't surprise you on billing
Direct billing is available with Mohamad and Alison for Pacific Blue Cross, CVAP and TELUS eClaims plans. Otherwise you pay for each session and receive an insurance-ready receipt to submit yourself. And to be plain about coverage: no provincial health plan (MSP, OHIP, or any other) covers counselling in private practice. Extended health plans often reimburse it, depending on which designations your plan covers.
We won't promise you an outcome
No one can guarantee what therapy will do for you, and we won't pretend to. What we can do is explain the approach we'd take, why we'd take it, and review with you — honestly — whether it's working.
We won't stand in for crisis care
Sessions here are booked ahead of time — this is not a crisis service. If you are in immediate danger, call 911. For urgent support, call or text 9-8-8, call Kids Help Phone at 1-800-668-6868 (or text CONNECT to 686868), or call Hope for Wellness at 1-855-242-3310.
Related pages
- Free resources and worksheets — fourteen printable tools, no email required
- How counselling is regulated in Canada — what the designations actually mean
Confidentiality, plainly
What you share in session stays between you and your clinician, with four exceptions — and only four:
- 1.A child needs protection.
- 2.A mandatory report of sexual abuse by a regulated health professional.
- 3.A serious and imminent risk of harm.
- 4.A court order or subpoena.
Your clinician walks through these limits in the first session, before anything sensitive is discussed — so you know exactly where the line sits before you decide what to say. For how your information is handled outside of session, read our privacy policy.
Ready to talk? We're here.
The first consultation is free, low-pressure, and a chance for both of us to figure out if we're the right fit for you. No commitment required.
Book Free Consultation