EMDR · Virtual · Serving British Columbia
EMDR Therapy Online in British Columbia
EMDR by video, anywhere in British Columbia, with Alison Shaji, a Registered Clinical Counsellor with the BCACC, or Mohamad Shabib, MACP, CCC — both EMDR-trained. Appointments run 12:00 pm to 9:00 pm Pacific, seven days a week, so trauma work can happen after work rather than instead of it.
Free initial consultation · No referral needed · Seven days a week
$150 individual · $175 couples · 60 minutes · direct billing with Pacific Blue Cross, CVAP and TELUS eClaims plans; an insurance-ready receipt for every other plan. Fees & insurance · Direct billing
- RCC, BCACC #22608
- CCC, CCPA #11249205
- British Columbia, and five other provinces
- Direct billing available
- Free 15-minute consultation
- Seven days a week, 12:00 pm to 9:00 pm Pacific
Every registration above can be checked on its public register — the links go straight there.
EMDR therapy online in British Columbia, at a glance. TEO Counselling provides EMDR therapy across British Columbia by video, using the same eight phases EMDR follows anywhere, adapted for video. Two EMDR-trained clinicians serve British Columbia: Alison Shaji, a Registered Clinical Counsellor with the BCACC (RCC #22608), in English, Hindi or Malayalam, and Mohamad Shabib, MACP, CCC (#11249205), EMDR-trained through an EMDRIA-approved programme and a Registered Psychotherapist (Qualifying) with the CRPO in Ontario, in English or Arabic; Rola Shbib does not offer EMDR. Appointments run 12:00 pm to 9:00 pm Pacific, seven days a week. Individual sessions are $150 and couples sessions $175, each 60 minutes, with no intake or assessment fee. MSP does not cover counselling in private practice; every session comes with an insurance-ready receipt, and direct billing is available with Mohamad and Alison for Pacific Blue Cross, CVAP and TELUS eClaims plans. The first step is a free 15-minute consultation by video or a scheduled phone call, no referral needed.
EMDR online in British Columbia, in plain terms
TEO Counselling provides EMDR (Eye Movement Desensitization and Reprocessing) therapy by video to clients anywhere in British Columbia. The practice is virtual only and based in Nanaimo, so a client in Prince George, Cranbrook or Port Hardy books the same appointment, with the same clinician, as a client in Vancouver. Two clinicians deliver it: Alison Shaji, MA Clinical Psychology, a Registered Clinical Counsellor with the BC Association of Clinical Counsellors, and Mohamad Shabib, MACP, CCC, a Canadian Certified Counsellor with the Canadian Counselling and Psychotherapy Association. Individual sessions are $150 per 60-minute session, appointments run 12:00 pm to 9:00 pm Pacific seven days a week, and the first step is a free 15-minute consultation with no referral needed.
This page covers the British Columbia practicalities — who you would see, what it costs, what MSP and CVAP do and do not do, and how to start. The eight phases and how bilateral stimulation works over video are explained on the EMDR therapy page; this page does not restate the phases. If you are in Ontario rather than British Columbia, the same practicalities for that province are on EMDR therapy online in Ontario.
On where EMDR sits in clinical guidance: the UK's National Institute for Health and Care Excellence, in its PTSD guideline NG116, recommends offering EMDR to adults with PTSD who present more than three months after a non-combat-related trauma, and the World Health Organization's fact sheet on PTSD lists EMDR, alongside trauma-focused cognitive behavioural therapy, among the psychological treatments for the condition. Those are statements about the method's evidence base, not about how any one person will respond to it.
Who you would be working with
British Columbia is the one province where TEO has two EMDR-trained clinicians available, so the consultation is a matching conversation rather than an assignment. Both are listed on public registers you can check yourself; the links in the strip under the page title go straight there.
Alison Shaji, MA Clinical Psychology, RCC, is a Registered Clinical Counsellor with the BC Association of Clinical Counsellors (RCC #22608) and works with British Columbia clients exclusively. She is EMDR-trained, and alongside it she works with CBT, DBT, EFFT and inner-child approaches — which matters for EMDR, because the preparation phase often borrows from exactly those. Sessions in English, Hindi or Malayalam. She is the only route to EMDR in Hindi or Malayalam at TEO, and that route is open to British Columbia clients only.
Mohamad Shabib, MACP, CCC, founded the practice, which is based in Nanaimo. He is a Canadian Certified Counsellor with the CCPA (CCC #11249205) and a Registered Psychotherapist (Qualifying) with the CRPO in Ontario. He is EMDR-trained through an EMDRIA-approved programme and also holds Internal Family Systems Levels 1 and 2 and CBT for Trauma Levels 1 and 2, so where a memory is guarded by a part of you that does not want it touched, the approaches can be combined rather than one forced through. His first responder work comes out of his time as a trauma counsellor working with first responders in a concurrent trauma and addictions program. Sessions in English or Arabic.
One line so nothing on this page misleads: Rola Shbib, BSW (Hons), RSW (Ontario), TEO's third clinician, works with British Columbia clients on grief, crisis and addictions and does not offer EMDR. If EMDR is what you are looking for, you would be working with Alison or Mohamad, and the consultation decides who you see.
What EMDR sessions look like by video
An EMDR session over video keeps the structure of the protocol intact: history and preparation before any memory is touched, a specific target chosen with you, reprocessing in short sets with a check-in after each one, and a deliberate closure with grounding before the call ends. What changes is how the bilateral stimulation is produced, and there are three ways to set it up: tapping you do yourself, such as the butterfly hug, with your clinician setting the pace and calling the stop; a marker moving left and right on the shared screen that you follow with your eyes; or tones alternating between your left and right ear through headphones. Which one suits you is settled in the preparation sessions, not mid-set.
Sessions run on Jane, the same platform used for booking, with Zoom or Google Meet as backup. You need headphones, a room where you can close the door for the full hour, and a device propped somewhere solid rather than held. Before reprocessing starts, you and your clinician agree a fallback — usually a phone call — so that if the connection drops mid-set there is a plan already in place. In a province where a storm can take out the internet, that agreement is not a formality.
To be straightforward about the evidence: research on remotely delivered EMDR is smaller and more recent than the research on EMDR as a whole. A 2020 systematic review in Psychiatry Research that searched for studies of online EMDR for PTSD found only one trial — uncontrolled, with promising results — and called for further research before wider dissemination. It is widely practised, with encouraging early findings — which is not the same as proven identical, and we would rather say so. What EMDR actually is, what it feels like, and its honest limits are covered in full on the EMDR explainer.
When EMDR is not the right starting point
EMDR is not the right first move for everyone, and TEO would rather say so on this page than discover it in session three. If you are in the middle of an ongoing crisis — an unsafe home, active heavy substance use, a loss so recent it has not yet settled — stabilization comes first, and reprocessing waits until there is enough steadiness to make it worth doing. That may mean several sessions of preparation before any target is touched, or it may mean a different approach for now.
If you dissociate heavily — lose time, feel outside your body, go blank under stress — reprocessing is paced far more slowly, and sometimes not started at all until that pattern is better understood; your clinician will tell you which. And if what you are carrying has no memory attached to it — a low mood with no event behind it, an anxiety that is general rather than triggered — EMDR has nothing to target, and trauma therapy more broadly, or a different approach altogether, may fit better. None of these are refusals. They are the reason the consultation exists.
What it costs, and where MSP stands
Individual sessions are $150 per 60-minute session; couples counselling is $175. There is no intake or assessment fee, and the free consultation is 15 minutes and needs no referral.
MSP does not cover counselling or psychotherapy in private practice — for EMDR or any other method, anywhere in British Columbia. That is the plain answer to the MSP question. What can cover part of the fee is an extended health plan through work or school: coverage depends on the credentials your plan recognizes — check for Registered Clinical Counsellor, Canadian Certified Counsellor or Registered Psychotherapist (Qualifying), the designations held by TEO's two EMDR-trained clinicians. Plans differ on which they name and how much they pay in a year, so read the booklet's own wording before booking rather than its summary page.
If the trauma you want to work on is crime-related, British Columbia's Crime Victim Assistance Program is a separate route. CVAP is for victims of crime in BC, their immediate family members, and some witnesses; eligibility is decided by the program, not TEO. TEO is an approved CVAP provider, and where the program approves counselling benefits, approved sessions are billed directly to it. How to apply, and what the program does and does not decide, is on the CVAP counselling page; the mechanics of billing are on direct billing.
Direct billing is available with Mohamad and Alison for Pacific Blue Cross, CVAP and plans on the TELUS eClaims network (Canada Life and Manulife among them). Where your plan is not one we can bill, you pay per session through Jane — Interac e-Transfer or credit card — and receive an insurance-ready receipt after every session to submit yourself. Cancellation is free with 24 hours' notice; inside 24 hours, or a missed session, the full fee is charged. A small number of reduced-fee spots exist — if cost is the barrier, say so at the consultation. The full fee table is on the fees page.
Hours in your own time zone — 12:00 pm to 9:00 pm Pacific
Sessions run from the Pacific coast, and most of British Columbia runs on Pacific time, so for most clients the window is exactly what it says: 12:00 pm to 9:00 pm, seven days a week, with no conversion. If you are in the East Kootenays or the Peace region, which keep Mountain time for all or part of the year, the same window is 1:00 pm to 10:00 pm whenever your clock sits an hour ahead of Vancouver's. Clients in the five other provinces convert this same window into their own evening; in most of British Columbia there is nothing to convert.
For EMDR that shape matters. An evening slot means you can finish a reprocessing session, take the time to ground, and not walk straight back into a shift. Appointments starting at six, seven or eight in the evening are ordinary here, and so are Saturday and Sunday sessions — which is what makes it workable if you work days, or if the only quiet hour in the house is after bedtime.
The honest limit: there are no morning appointments. Nothing starts before noon, and if the only hour you can protect is before a day shift, this is not the right practice for you.
How to start
Book a free 15-minute consultation online through Jane, or Text (519) 760-5211 — no referral needed. The consultation is by video or a scheduled phone call. You describe what you are dealing with, in whatever order it comes out, and you get a straight answer about whether EMDR looks like a reasonable fit, which of the two clinicians would take the work, what preparation would likely involve, and which appointment times are open in Pacific time. If another approach, or another practice, makes more sense, you will be told so.
The first full session is history and direction, not reprocessing. What you say in session is confidential, within four limits every clinician here works under: a risk of serious harm to you or to someone else, a child in need of protection, a court order or subpoena for the file, and the reporting obligations a regulator can impose. Those limits are explained before anything sensitive is discussed, and nothing is dug into before you are ready.
Common questions
Can I do EMDR therapy online in British Columbia?
Yes. TEO Counselling is virtual only, so EMDR is delivered entirely by video to clients anywhere in British Columbia — Vancouver, Victoria, Kelowna, Prince George, or a coastal community with no trauma therapist within a ferry ride. Two EMDR-trained clinicians take the work: Alison Shaji, a Registered Clinical Counsellor with the BCACC, and Mohamad Shabib, a Canadian Certified Counsellor with the CCPA. The first step is a free 15-minute consultation, and no referral is needed.
Is EMDR covered by MSP in BC?
No. MSP does not cover counselling or psychotherapy in private practice anywhere in British Columbia, whatever the method. What can cover part of the fee is an extended health plan through work or school; coverage depends on the credentials your plan recognizes — check for Registered Clinical Counsellor, Canadian Certified Counsellor or Registered Psychotherapist (Qualifying). You receive an insurance-ready receipt after every session, and direct billing is available with Mohamad and Alison for Pacific Blue Cross, CVAP and TELUS eClaims plans.
Does EMDR work over video?
EMDR can be delivered by video. The eight-phase structure is unchanged, and only the bilateral stimulation is adapted — self-tapping, a target moving on the shared screen, or tones alternating between your ears. The honest caveat is that the research on remote EMDR is smaller and newer than the research on EMDR itself; it is widely practised, with encouraging early findings, and TEO would rather describe it that way than as settled. What video does not change is your clinician's attention: your face, breathing and voice are watched throughout, and every set ends with a check-in.
Can CVAP pay for EMDR?
It can, where the program approves counselling benefits. CVAP is for victims of crime in BC, their immediate family members, and some witnesses; eligibility is decided by the program, not TEO. TEO Counselling is an approved CVAP provider, and approved sessions are billed directly to the program, so there is no fee to pay and no reimbursement to chase; EMDR is one of the approaches used within those sessions. How to apply, and what the program decides, is set out on the CVAP counselling page.
Who would I be working with?
One of two EMDR-trained clinicians. Alison Shaji, MA Clinical Psychology, is a Registered Clinical Counsellor with the BCACC who works with British Columbia clients exclusively, in English, Hindi or Malayalam. Mohamad Shabib, MACP, CCC, is a Canadian Certified Counsellor with the CCPA and a Registered Psychotherapist (Qualifying) with the CRPO in Ontario, EMDR-trained through an EMDRIA-approved programme, in English or Arabic. Rola Shbib, TEO's Registered Social Worker (Ontario), does not offer EMDR. Who you see is settled at the free consultation.
How many EMDR sessions will I need?
There is no fixed number, and nobody can give you a reliable one in advance. A single recent event in someone who is otherwise steady is a different piece of work from repeated or childhood trauma, and part of the total is preparation rather than reprocessing. What TEO can say is that the number is reviewed with you as you go rather than decided before the work starts, and that you can stop at any point — there is no package and no minimum.
British Columbia mental health resources
Therapy is not a crisis service. These are available around the clock when it cannot wait for an appointment:
- · 9-8-8 Suicide Crisis Helpline: call or text 9-8-8 (Canada, 24/7)
- · BC Crisis Line: 1-800-SUICIDE (1-800-784-2433), 24/7
- · Vancouver Island Crisis Line: 1-888-494-3888 (24/7)
- · HealthLink BC: dial 8-1-1 for health information and advice, any hour — not a crisis line
- · Hope for Wellness Help Line: 1-855-242-3310
If you are in immediate danger, please call 911.
Related pages
- Online EMDR therapy — the full explainer: what EMDR is and how it works over video
- EMDR therapy online in Ontario — the same practicalities for Ontario clients
- Online therapy in British Columbia — the whole practice in the province, beyond EMDR
- Trauma therapy — when EMDR is one option among several
- PTSD & CPTSD therapy — post-traumatic stress in more depth
- CVAP counselling — the Crime Victim Assistance Program, how to apply, and what it decides
- Alison Shaji, RCC — EMDR-trained, British Columbia clients only
- Mohamad Shabib, CCC — EMDR-trained through an EMDRIA-approved programme
- Direct billing — which plans can be billed on your behalf
- Fees & insurance — the full fee table and receipt details
Book a free 15-minute consultation
A chance to work out whether EMDR is a reasonable fit for what you are carrying, and which clinician would take the work — no pressure, no commitment.
Book Free ConsultationPrefer to message first? Text (519) 760-5211
Where we work in British Columbia
EMDR here is delivered by video, so where you are in British Columbia changes nothing about access. Clients book from Vancouver, Victoria, Nanaimo, Kelowna, Surrey, Burnaby, Richmond and Abbotsford, and from every ferry-dependent and highway-dependent community in between.
The province-wide picture is on the British Columbia therapy page, and what finding trauma therapy looks like from the Island specifically is in Trauma therapy on Vancouver Island: Nanaimo and Victoria.
Page information last updated September 2026.