Virtual Therapy · Serving Ottawa

Online Therapy for Ottawa

TEO Counselling provides online video therapy to adults and couples across Ottawa and the National Capital Region — Kanata, Orleans, Barrhaven and Nepean included. No commute, no waiting room: meet with your therapist from wherever you feel comfortable.

Free initial consultation · No referral needed · Seven days a week

Online therapy for Ottawa, at a glance. TEO Counselling provides online therapy to adults and couples across Ottawa and the National Capital Region — Kanata, Orleans, Barrhaven and Nepean — by video, with no Ottawa office. Two Ontario-registered clinicians serve Ottawa: Mohamad Shabib, a Registered Psychotherapist (Qualifying) with the CRPO (#14298), in English or Arabic, and Rola Shbib, a Registered Social Worker with the OCSWSSW (#866715), for individual therapy. Appointments run 3:00 pm to midnight Eastern, seven days a week. Individual sessions are $150 and couples sessions $175, each 60 minutes, with no intake or assessment fee; OHIP does not cover psychotherapy in private practice, every session comes with an insurance-ready receipt, and direct billing is available with Mohamad for Pacific Blue Cross and TELUS eClaims plans (Canada Life, Manulife). The first step is a free 15-minute consultation by video or a scheduled phone call, booked online, no referral needed.

A Registered Psychotherapist (Qualifying) Serving Ottawa

Mohamad Shabib, MACP, CCC, is a Registered Psychotherapist (Qualifying) with the College of Registered Psychotherapists of Ontario (CRPO) and a Canadian Certified Counsellor with the Canadian Counselling and Psychotherapy Association. As a Registered Psychotherapist (Qualifying), Mohamad practises with clinical supervision — an added layer of professional oversight built into your care. Sessions are available in English and Arabic.

He's joined by Rola Shbib, BSW (Hons), RSW — a Registered Social Worker with the Ontario College of Social Workers and Social Service Workers, based in London, Ontario. Rola offers counselling to clients across Ontario, including Ottawa, with a focus on crisis support, grief and loss, anxiety, and addictions.

How We Can Help

Why Ottawa Clients Choose Online Therapy

Between demanding schedules and long winters, online therapy can be a realistic way to get consistent weekly support. Trauma work, including EMDR, and couples work both run by video here, and the sessions follow the same structure they would in a room — what changes is that you keep the same clinician wherever in the region you are, and the appointment fits inside an evening instead of consuming it. We also work with clients in Toronto, Hamilton and Sudbury, and our Ontario therapy page covers the rest of the province.

Fees & Insurance

Many Ontario extended health plans include coverage for psychotherapy. Coverage for services provided by a Registered Psychotherapist (Qualifying) varies by insurer, so check whether your plan lists Registered Psychotherapist or psychotherapy before booking. You will receive a receipt after each session to submit to your provider.

Who you would be working with

Ontario is the one province where two TEO clinicians are registered, so Ottawa clients can be matched rather than simply assigned.

Mohamad Shabib, MACP, CCC is a Registered Psychotherapist (Qualifying) with the College of Registered Psychotherapists of Ontario. His training is concentrated in trauma and relationships: Advanced EMDR through an EMDRIA-approved programme, Internal Family Systems Levels 1 and 2, the Gottman Method Levels 1 and 2 for couples, and CBT for Trauma Levels 1 and 2. He has also worked directly in concurrent trauma and addictions treatment. Sessions in English or Arabic. If EMDR is part of what you are looking for, our EMDR therapy online in Ontario page covers how it works over video. As a Registered Psychotherapist (Qualifying) he practises with clinical supervision — a second experienced clinician involved in the oversight of your care.

Rola Shbib, BSW (Hons), RSW is a Registered Social Worker with the Ontario College of Social Workers and Social Service Workers, and she lives in Ontario herself. Her background spans crisis intervention and suicide-prevention work, addictions, and grief and loss — she holds an honours degree in thanatology, the study of death, dying and bereavement. Sessions in English.

Which of them you see depends on what you are bringing and who has room, and that is settled on the free consultation call rather than guessed at now.

Couples therapy in Ottawa — online, Gottman-informed

Couples therapy for Ottawa is by video with Mohamad Shabib, who has completed the Gottman Method at Levels 1 and 2. Couples sessions are $175 per 60-minute session. The free 15-minute consultation comes first, and one partner can take that call alone if the other is not yet sure.

Sessions have a shape. The first few map the pattern: the argument you keep having, what each of you does in the first thirty seconds of it, how you try to repair afterwards and whether the attempt is noticed. Then the work narrows to where the pattern breaks — the four responses the method calls corrosive (criticism, contempt, defensiveness and stonewalling), and the difference between problems that have a solution and the ones that sit on a difference in values. Nobody is refereeing, and nobody is assigned blame.

For Ottawa couples the hours matter as much as the method: the window runs to midnight Eastern, seven days a week, and a partner posted away or on shift joins the same call from wherever they are. You do not need to be married, or in crisis, to start. More on the couples counselling page.

EMDR therapy in Ottawa — by video

EMDR for Ottawa clients is with Mohamad Shabib, who trained in Advanced EMDR through an EMDRIA-approved programme and delivers it by video. EMDR is an eight-phase approach to processing distressing memories — the phases are described by the EMDR International Association — and over video the bilateral stimulation is done with on-screen eye movements or self-tapping rather than a therapist’s hand moving in front of you.

It does not start on the first day. The early sessions are history-taking and preparation — building the steadying skills you will use when a memory is activated, and agreeing on a stop signal you control — and reprocessing begins only once there is enough stability to make it worth doing. That order is the same online as it would be in a room, which is why a first EMDR session is a talking session rather than a memory session.

What you need is a private space, a stable connection and an hour you will not be interrupted in. If you are weighing EMDR against IFS or CBT-based trauma work, the free consultation is the place to ask; the EMDR therapy online in Ontario page covers how the sessions run in more detail.

What sessions cost in Ottawa

Individual therapy is $150 per 60-minute session. Couples counselling is $175. The first conversation — 15 minutes, to work out whether this is a good fit — is free, and no referral is needed to book it.

OHIP does not cover psychotherapy in private practice, anywhere in Ontario. That is worth saying plainly, because it is one of the first questions Ontario clients arrive with. What can cover it is an extended health plan through work: coverage depends on the credentials your plan recognizes — check for Registered Psychotherapist (Qualifying) or Registered Social Worker. Mohamad is a Registered Psychotherapist (Qualifying) with the CRPO and Rola is a Registered Social Worker with the OCSWSSW. Amounts and wording differ from plan to plan, so it is worth reading the booklet for the designation it names.

You receive an insurance-ready receipt after every session. A small number of reduced-fee spots are held — if cost is the thing standing in the way, say so on the consultation call.

Appointment times in Ottawa

Sessions run from the Pacific coast, from noon until nine in the evening, seven days a week. Ottawa is three hours ahead, which puts the window at 3:00 pm until midnight Eastern time.

That is an unusual shape for a therapy practice and it is the most useful thing on this page for some people. Appointments that start at nine, ten or eleven at night are ordinary here rather than a special favour — which matters if you work rotating shifts, if you are only free once the children are asleep, or if leaving the office early for a mid-afternoon appointment was never realistic.

The trade-off is honest: mornings are not available. Nothing starts before three in the afternoon your time. If your only workable hours are before lunch, this is not the right practice for you, and it is better to know that now than after a booking.

What the first few sessions look like

The free consultation is a conversation, not an assessment. You describe what is going on in whatever order it comes out, and you get a straight answer about whether this is the right kind of help — including if the honest answer is that someone else would be a better fit.

The first full session is mostly history and direction: what brought you here, what has already been tried, what you want to be different. Nothing is dug into before you are ready, and structured trauma work in particular does not begin until there is enough stability and enough trust in the room to make it worth doing.

From there the pace is yours. Some people come weekly for a few months and stop; others come fortnightly for longer. There is no package to sign and no minimum number of sessions.

What you say in session is kept confidential, with the limits every Ontario therapist works under: a risk of serious harm to you or someone else, a child in need of protection, a court order or subpoena, and the reporting obligations a regulatory college can impose. Those limits are explained in full in the first session, before anything sensitive is discussed.

Common questions

Do you have an office in Ottawa?

No. TEO Counselling is virtual only — every session is by video, anywhere in the National Capital Region and across Ontario. No commute, no waiting room, and currently no waitlist.

Is therapy covered by OHIP?

No. Psychotherapy in private practice is not covered by OHIP anywhere in Ontario. Coverage comes through extended health benefits, an employee assistance programme, or private payment. Federal public service plans in particular may include a mental health benefit — it is worth checking which designations yours names — Mohamad is a Registered Psychotherapist (Qualifying) with the CRPO and Rola is a Registered Social Worker with the OCSWSSW.

How late can I book?

Sessions run until midnight Eastern time, seven days a week, because the practice operates on Pacific hours. That suits shift work and long days better than a nine-to-five clinic does. Mornings are not available — nothing starts before 3:00 pm your time.

Do you offer sessions in French?

No. Sessions are available in English, or in Arabic with Mohamad. In a bilingual city that is worth stating plainly rather than leaving you to discover it at the consultation — if you want to work in French, you are better served elsewhere.

Can I be seen outside the city?

Yes, anywhere in Ontario. Kanata, Orleans, Barrhaven, Nepean, the Valley or further afield makes no difference to a video session. Sessions can run by phone rather than video where the connection is unreliable.

Do you offer couples therapy in Ottawa?

Yes. Couples therapy for Ottawa is by video with Mohamad Shabib, trained in the Gottman Method at Levels 1 and 2. Sessions are $175 per 60-minute session, partners can join from the same room or from two different places, and appointments run until midnight Eastern seven days a week. It starts with a free 15-minute consultation that either or both of you can attend.

Can I do EMDR online from Ottawa?

Yes. EMDR for Ottawa clients is delivered by video by Mohamad Shabib, who trained in Advanced EMDR through an EMDRIA-approved programme. The bilateral stimulation uses on-screen eye movements or self-tapping, the preparation phase comes before any memory work, and a private room with a stable connection is all the setup required. Sessions are $150 per 60-minute session.

A free tool for this

The Couples Communication Kit is a free printable on the soft start-up, repair attempts mid-argument and the fight you have already had eleven times — useful on its own or between sessions. The Window of Tolerance handout is a free two-page printable on the steadying skills EMDR preparation is built on — useful before a first session or between them.

Ottawa & Ontario mental health resources

Therapy is not a crisis service, and these run around the clock when it cannot wait for an appointment:

  • · 9-8-8 Suicide Crisis Helpline: call or text 9-8-8 (24/7)
  • · ConnexOntario — mental health & addictions navigation: 1-866-531-2600 (24/7)
  • · Kids Help Phone (for young people): 1-800-668-6868, or text CONNECT to 686868

If you are in immediate danger, please call 911.

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