Virtual Therapy · Serving Ontario
Online Therapy in Ontario
TEO Counselling Services provides secure video therapy to adults and couples across Ontario — Toronto, Ottawa, Mississauga, Hamilton, London, and everywhere in between. No commutes and no waiting rooms: meet with your therapist from wherever you feel comfortable.
Free initial consultation · No referral needed · Seven days a week
A Registered Psychotherapist (Qualifying) Serving Ontario
Mohamad Shabib, MACP, CCC, is a Registered Psychotherapist (Qualifying) with the College of Registered Psychotherapists of Ontario (CRPO) and a Canadian Certified Counsellor with the Canadian Counselling and Psychotherapy Association. As a Registered Psychotherapist (Qualifying), Mohamad practises with clinical supervision — an added layer of professional oversight built into your care. Sessions are available in English and Arabic.
He's joined by Rola Shbib, BSW (Hons), RSW — a Registered Social Worker with the Ontario College of Social Workers and Social Service Workers, based in London, Ontario. Rola offers counselling in English and Arabic to clients across Ontario, with a focus on crisis support, grief and loss, anxiety, and addictions.
How We Can Help
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Trauma and PTSD therapy, including EMDR and Internal Family Systems
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Couples counselling using the Gottman Method
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Anxiety, stress, and burnout
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Depression and low mood
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Faith-informed and spiritually integrated therapy, including support for Muslim clients
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Newcomer, immigrant, and second-generation identity challenges
Why Online Therapy Works
Research consistently shows that video-delivered therapy is as effective as in-person care for most concerns, including trauma and couples work. Online sessions also mean you can keep the same therapist whether you live in downtown Toronto or a small northern community — and appointments fit around work and family instead of traffic.
Fees & Insurance in Ontario
Many Ontario extended health plans include coverage for psychotherapy. Coverage for services provided by a Registered Psychotherapist (Qualifying) varies by insurer, so check whether your plan lists Registered Psychotherapist or psychotherapy before booking. You will receive a receipt after each session to submit to your provider.
Who you would be working with
Ontario is the one province where two TEO clinicians are registered, so you can be matched rather than simply assigned.
Mohamad Shabib, MACP, CCC is a Registered Psychotherapist (Qualifying) with the College of Registered Psychotherapists of Ontario (CRPO) — this is his own college’s province. His training covers Advanced EMDR through an EMDRIA-approved programme, Internal Family Systems Levels 1 and 2, the Gottman Method Levels 1 and 2, and CBT for Trauma Levels 1 and 2, alongside concurrent trauma and addictions experience. Sessions in English or Arabic. As a Registered Psychotherapist (Qualifying) he practises with clinical supervision — a second experienced clinician involved in the oversight of your care.
Rola Shbib, BSW (Hons), RSW is a Registered Social Worker with the Ontario College of Social Workers and Social Service Workers, and she lives in Ontario herself. Her background spans crisis intervention and suicide-prevention work, addictions, and grief and loss — she holds an honours degree in thanatology, the study of death, dying and bereavement. Sessions in English or Arabic.
Which of them you see depends on what you are bringing and who has room, and that gets settled on the free consultation call rather than guessed at here.
What sessions cost in Ontario
Individual therapy is $150 per 50-minute session. Couples counselling is $175. The first conversation — fifteen to twenty minutes, to work out whether this is a good fit — is free, and no referral is needed to book it.
OHIP does not cover psychotherapy in private practice, anywhere in Ontario — worth saying plainly, because it is the question most Ontario clients arrive with. What does often cover it is an extended health plan through work: many Ontario plans reimburse a Registered Psychotherapist or a Registered Social Worker, and both designations are represented here. Amounts and wording differ between plans, so read the booklet for the designation it names.
You receive an insurance-ready receipt immediately after every session. A small number of reduced-fee spots are held — if cost is the thing standing in the way, say so on the consultation call.
How the time difference works
Sessions run from the Pacific coast, and Ontario is three hours ahead. That puts appointments between 3:00 pm and midnight Ontario time, seven days a week.
That is an unusual shape for a therapy practice and it is the most useful thing on this page for some people. Appointments starting at nine, ten or eleven at night are ordinary here rather than a special arrangement — which matters if you work rotating shifts, if you are only free once the children are asleep, or if leaving the office for a mid-afternoon appointment was never realistic.
The trade-off is honest: mornings are not available. Nothing starts before three in the afternoon your time. If your only workable hours are before lunch, this is not the right practice for you, and it is better to know that now than after a booking.
What the first few sessions look like
The free consultation is a conversation, not an assessment. You describe what is going on in whatever order it comes out, and you get a straight answer about whether this is the right kind of help — including if the honest answer is that someone else would be a better fit.
The first full session is mostly history and direction: what brought you here, what has already been tried, what you want to be different. Nothing is dug into before you are ready, and structured trauma work in particular does not begin until there is enough stability and enough trust in the room to make it worth doing.
From there the pace is yours. Some people come weekly for a few months and stop; others come fortnightly for longer. There is no package to sign and no minimum number of sessions.
What you say in session is kept confidential, with the limits every Canadian therapist works under: a risk of serious harm to you or someone else, a child in need of protection, a court order or subpoena, and the reporting obligations a regulator can impose. Those limits are explained in full in the first session, before anything sensitive is discussed.
Common questions
Do you have an office in Ontario?
No. TEO Counselling is virtual only — every session is by secure video, anywhere in the province. Someone in Thunder Bay or Kingston gets the same access as someone in Toronto, and it is why there is currently no waitlist.
Is therapy covered by OHIP?
No. Psychotherapy in private practice is not covered by OHIP anywhere in Ontario. Coverage comes through an extended health plan, an employee assistance programme, or private payment. Many Ontario plans reimburse a Registered Psychotherapist or a Registered Social Worker — Mohamad is a Registered Psychotherapist (Qualifying) with the CRPO and Rola is a Registered Social Worker with the OCSWSSW, so check which of those your plan names.
How late can I book?
Sessions run until midnight Eastern time, seven days a week, because the practice operates on Pacific hours. Late-evening appointments are ordinary rather than exceptional. Mornings are not available — nothing starts before 3:00 pm your time.
Can I have sessions in Arabic?
Yes. Both Ontario-registered clinicians offer sessions in English or Arabic, and you can move between the two mid-session if that is how the words arrive.
What is the difference between a Registered Psychotherapist and a Registered Social Worker?
They are two separate Ontario colleges with different training routes, and both are recognised to provide psychotherapy in the province. In practice the difference that matters to you is what your insurance plan names and which clinician fits what you are bringing. That gets sorted on the consultation call.
Ontario mental health resources
Therapy is not a crisis service. These run around the clock when it cannot wait for an appointment:
- · 9-8-8 Suicide Crisis Helpline: call or text 9-8-8 (24/7)
- · ConnexOntario — mental health & addictions navigation: 1-866-531-2600 (24/7)
- · Kids Help Phone: 1-800-668-6868, or text CONNECT to 686868
If you are in immediate danger, please call 911.
Where we work in Ontario
Every session is online, so where you are in the province changes nothing about access. These pages cover the local picture.
- Trauma therapy in Toronto — across the GTA, with two Ontario-registered clinicians
- Counselling in Ottawa — the National Capital Region, evenings to midnight
- Therapy in London, Ontario — where Rola Shbib, RSW is based
- Therapy in Windsor — built around shift work and cross-border schedules
- Therapy in Sudbury — northern Ontario, without the travel
Book a free 15-minute consultation
Book a free 15-minute consultation to see whether we're the right fit — no pressure, no commitment.
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