Virtual therapy · 6 provinces · 4 languages

Trauma therapy & couples counselling that meets you where you are.

You may be carrying something heavy right now. You don’t have to carry it alone.

Evidence-based therapy — EMDR, Internal Family Systems, and the Gottman Method — delivered online across British Columbia, Ontario, Alberta, Saskatchewan, Manitoba, and Newfoundland & Labrador. In English and Arabic across all six provinces, and in Hindi and Malayalam for British Columbia clients.

Free 15-minute consultation $150 per 60-minute session Direct billing with Pacific Blue Cross & TELUS eClaims plans 7 days, evenings & weekends

TEO Counselling, at a glance. TEO Counselling Services Inc. is a virtual-only counselling and psychotherapy practice based in Nanaimo, British Columbia, providing video sessions to adults and couples in British Columbia, Ontario, Alberta, Saskatchewan, Manitoba, and Newfoundland & Labrador. Its three clinicians are Mohamad Shabib, MACP, CCC — a Canadian Certified Counsellor with the CCPA and, in Ontario, a Registered Psychotherapist (Qualifying) with the CRPO — who works in English and Arabic; Alison Shaji, MA Clinical Psychology, RCC (BCACC), who works in English, Hindi and Malayalam with clients in British Columbia; and Rola Shbib, BSW (Hons), RSW (Ontario), who works in English. Individual sessions are $150 and couples sessions are $175, each 60 minutes, seven days a week from 12:00 pm to 9:00 pm Pacific time — 3:00 pm to midnight in Ontario. No provincial health plan covers counselling in private practice; reimbursement depends on the designation an extended health plan covers (CCC, RCC, RSW or Registered Psychotherapist), and the first step is a free 15-minute consultation.

What we help with

Therapy for the things that are hardest to say out loud

Every plan is built around you — your history, your pace, your language. All sessions are virtual: no commute, no waiting room, no referral needed.

Trauma & PTSD Therapy

EMDR and IFS work with what happened without asking you to relive every detail. Complex trauma and CPTSD welcome.

Trauma therapy →

Couples Therapy & Marriage Counselling

The Gottman Method — a well-researched, structured approach to couples work — for work on trust, gridlock and closeness.

Couples counselling →

Grief & Loss Counselling

Specialist grief support led by a clinician with an honours degree in thanatology — the study of grief, dying, and bereavement.

Grief therapy →

First Responder Therapy

Trauma therapy for firefighters, paramedics, police, and emergency workers, with a clinician experienced in critical-incident response and concurrent trauma and addictions.

First responder therapy →

Also supporting:

Your therapists

Meet the people you’d be talking to

Between them, our three clinicians see clients by video in British Columbia, Ontario, Alberta, Saskatchewan, Manitoba, and Newfoundland & Labrador. Each card links its register numbers to the register or directory that lists them, so you can look them up yourself.

Not sure who fits?

You don’t have to decide from a photo. The free 15-minute consultation, by video or a scheduled phone call, is for exactly that.

How it works

Three steps. The first one is free.

Book a free 15-minute consultation

A 15-minute, no-pressure conversation with Mohamad, who founded the practice, or with Rola Shbib. You get your questions answered and are matched with the clinician who fits what you bring, your province and your language.

Meet your therapist

Your first session is a safe place to lay things down. There’s no right way to begin — we meet you exactly where you are.

Work at your own pace

We build a plan together and check in regularly, so therapy always serves you — not the other way around.

Book a Free Consultation

$150 individual · $175 couples · 60 minutes · direct billing with Pacific Blue Cross and TELUS eClaims plans (Canada Life, Manulife); an insurance-ready receipt for every other plan. Fees & insurance · Direct billing

Why TEO

Therapy worth investing in

Clinical depth earned in the field

First Nations communities, refugee support, critical-incident and crisis response, concurrent trauma and addictions — experience earned in the field, not just the classroom.

Evidence-based, tailored to you

EMDR, IFS, Gottman Method, CBT, DBT — matched to your goals, never one-size-fits-all.

Therapy in your language

English, Arabic, Hindi, and Malayalam — care in your language of emotional truth, with faith-informed therapy if you want it and none if you don’t.

Built around your schedule

Evening and weekend appointments, video from wherever you are, and no waitlist.

Discretion, by design

No waiting rooms, no workplace disclosure, no explaining where you were at 2 p.m. What you say in session stays in session, within the legal limits every clinician here works under — a risk of serious harm to you or someone else, a child in need of protection, a court order or subpoena, and abuse by a regulated health professional — explained before anything sensitive is discussed.

Session details

Individual therapy$150 / 60-min session
Couples counselling$175 / 60-min session
Initial consultationFree
InsuranceReceipts for extended benefits
HoursSeven days a week
PlatformVideo — Jane (Zoom or Meet as backup)

Reimbursement depends on the designation your plan covers (CCC, RCC, RSW or Registered Psychotherapist) — you’ll receive a receipt after every session to submit to your plan.

Book a Free Consultation

Takes about a minute · full details on the fees & insurance page

Virtual therapy across six Canadian provinces

Based in Nanaimo, serving British Columbia, Ontario, Alberta, Saskatchewan, Manitoba, and Newfoundland & Labrador — no commute required.

British Columbia

And in the other provinces we serve

From the blog

Honest writing about therapy & healing

Using AI as Your Therapist: What a Chatbot Can't Do

Why a text-prediction system trained to agree with you is not a therapist — and what a real session does that it cannot.

Read article →

7 Signs of Unresolved Trauma

Unresolved trauma shapes daily life in ways you might not recognize. Seven signs to look for — and what to do about them.

Read article →

Couples Therapy in BC: What to Expect

What happens in sessions, what it costs, and how insurance works — everything you need before you start.

Read article →
View all articles
Good to know

Questions people ask before reaching out

What is TEO Counselling?

TEO Counselling is a virtual-only counselling and psychotherapy practice based in Nanaimo, British Columbia. We provide individual and couples therapy by video to clients in British Columbia, Ontario, Alberta, Saskatchewan, Manitoba, and Newfoundland & Labrador — in English and Arabic across all six provinces, and in Hindi and Malayalam for British Columbia clients. The first step is a free 15-minute consultation, and no referral is needed.

Is everything at TEO Counselling really online?

Yes — every session happens by video, and there is no physical office to travel to. Sessions run on the Jane platform, with Zoom or Google Meet as a backup, and you can join from home, or anywhere private, in any of the six provinces we serve. Being fully virtual means no commute and no waiting room — and cancellation is free with at least 24 hours’ notice if life gets in the way.

Who are the therapists at TEO Counselling?

TEO Counselling has three clinicians. Mohamad Shabib, MACP, CCC, a Registered Psychotherapist (Qualifying) with the CRPO in Ontario, works in English and Arabic with clients in all six provinces we serve. Rola Shbib, BSW (Hons), RSW (Ontario), works in English across those same six provinces, with particular depth in grief, crisis, and addictions. Alison Shaji, MA Clinical Psychology, a Registered Clinical Counsellor with the BCACC in British Columbia, works in English, Hindi, and Malayalam with clients in British Columbia.

What kinds of therapy does TEO Counselling offer?

Our clinicians hold training in EMDR, Internal Family Systems (IFS), the Gottman Method for couples, CBT, DBT, and Emotionally Focused Family Therapy (EFFT) — matched to your goals rather than applied one-size-fits-all. We work with trauma and PTSD, couples and marriage counselling, grief and loss, anxiety, depression, addictions, and first responder trauma, among other concerns.

How do I get started with TEO Counselling?

Book a free 15-minute consultation online through our Jane booking page, or text (519) 760-5211 — no referral is needed. Sessions run seven days a week, 12:00pm to 9:00pm Pacific time, which lands at later local hours the further east you are; the full hours table is on our fees page. The consultation is where we decide together whether we’re the right fit. Therapy is not a crisis service — for urgent support call or text 9-8-8 (Canada, 24/7), or call 911 in an emergency.

More detail — the free consultation, EMDR and IFS, session length, confidentiality, insurance — is answered on the full FAQ page.

Ready when you are.

Book a free, no-pressure consultation. We’ll talk about what you’re going through and decide together whether we’re the right fit.

Book a Free Consultation

Or text (519) 760-5211

Rather ask a question first?

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