Virtual Therapy · Serving Newfoundland & Labrador
TEO Counselling Services provides online video therapy to adults and couples across Newfoundland and Labrador — St. John's, Mount Pearl, Corner Brook, and everywhere in between. No commutes and no waiting rooms: meet with your therapist from wherever you feel comfortable.
Free initial consultation · No referral needed · Seven days a week
Every registration above can be checked on its public register — the links go straight there.
Online therapy in Newfoundland and Labrador, at a glance. TEO Counselling provides therapy across Newfoundland and Labrador through video sessions with two clinicians: Mohamad Shabib, MACP, a Canadian Certified Counsellor (CCC) with the Canadian Counselling and Psychotherapy Association who is also a Registered Psychotherapist (Qualifying) with the CRPO in Ontario, and Rola Shbib, BSW (Hons), RSW (Ontario). Individual sessions are $150 and couples sessions are $175, each 60 minutes, with appointments from 4:30 pm to 1:30 am Newfoundland Time (4:00 pm to 1:00 am in Labrador, on Atlantic Time), seven days a week. MCP, the provincial Medical Care Plan, does not cover counselling in private practice; whether an extended health plan reimburses depends on the designation it names — CCC, RSW or Registered Psychotherapist (Qualifying), and every session comes with an insurance-ready receipt. The first step is a free 15-minute consultation, and evening and weekend appointments are routine. Direct billing is available with Mohamad for Pacific Blue Cross and TELUS eClaims plans (Canada Life, Manulife); with Rola you pay per session and submit the receipt. Coverage depends on the credentials your plan recognizes — check for CCC, RSW or Registered Psychotherapist (Qualifying). See direct billing for the detail.
Mohamad Shabib, MACP, CCC, is a Canadian Certified Counsellor with the Canadian Counselling and Psychotherapy Association (CCPA) — a national, voluntary certification, not a provincial licence. He is also a Registered Psychotherapist (Qualifying) with the College of Registered Psychotherapists of Ontario (CRPO), a registration that applies in Ontario only. Sessions are available in English and Arabic.
Trauma and PTSD therapy, including EMDR and Internal Family Systems
Couples counselling using the Gottman Method
Anxiety, stress, and burnout
Depression and low mood
Faith-informed and spiritually integrated therapy, including support for Muslim clients
Newcomer, immigrant, and second-generation identity challenges
Trauma work, including EMDR, and couples work both run by video here, following the same structure they would in a room. Online sessions also mean you can keep the same therapist whether you live in downtown St. John's or a rural community — and appointments fit around work and family instead of traffic.
Some Newfoundland and Labrador extended health plans include coverage for counselling. Coverage for services provided by a Canadian Certified Counsellor (CCC) varies by insurer, so check your plan details before booking. You will receive a receipt after each session to submit to your provider.
Sessions for Newfoundland and Labrador clients are with Mohamad Shabib, MACP, CCC or Rola Shbib, BSW (Hons), RSW (Ontario), and we confirm which on the free consultation call. Mohamad Shabib concentrates on trauma and relationships: Advanced EMDR through an EMDRIA-approved programme, Internal Family Systems Levels 1 and 2, the Gottman Method Levels 1 and 2 for couples, and CBT for Trauma Levels 1 and 2. He has also worked directly in concurrent trauma and addictions treatment.
Sessions are available in English and Arabic, and you can move between the two mid-session if that is how the words arrive.
One point of honesty about credentials, because it is the sort of thing that is easy to blur: the CCC designation is a voluntary national certification held through the Canadian Counselling and Psychotherapy Association, not a provincial licence. His Registered Psychotherapist (Qualifying) registration with the CRPO applies in Ontario. Counselling is not a regulated profession in Newfoundland and Labrador, which is precisely why the designation behind the person matters when you are choosing.
Individual therapy is $150 per 60-minute session. Couples counselling is $175. The first conversation — 15 minutes, to work out whether this is a good fit — is free, and there is no referral needed to book it.
There is no provincial health-plan billing for counselling in Newfoundland and Labrador. Sessions are paid privately, and you receive an insurance-ready receipt after each one. Some extended health plans reimburse services provided by a Canadian Certified Counsellor (CCC), but the amount and the wording differ from plan to plan, so it is worth checking your own booklet for the designation it names before your first session.
A small number of reduced-fee spots are held. If cost is the thing standing in the way, say so on the consultation call.
This is a practical question worth answering plainly. Sessions run from the Pacific coast, and the island is four and a half hours ahead.
That is the widest gap of any province served here, so it is worth setting out plainly rather than leaving you to work it out at the booking screen. Sessions run from noon until nine in the evening Pacific time, which is half past four in the afternoon until half past one in the morning in St. John's.
The earlier half of that window is an ordinary evening for you: a six o'clock appointment in St. John's is half past one in the afternoon on the coast, well inside the working day. Labrador is on Atlantic Time, half an hour behind the island, so the same window applies shifted by thirty minutes.
The free consultation is a conversation, not an assessment. You describe what is going on in whatever order it comes out, and you get a straight answer about whether this is the right kind of help — including if the honest answer is that someone else would be a better fit.
The first full session is mostly history and direction: what brought you here, what has already been tried, what you want to be different. Nothing is dug into before you are ready, and structured trauma work in particular does not begin until there is enough stability and enough trust in the room to make it worth doing.
From there the pace is yours. Some people come weekly for a few months and stop; others come fortnightly for longer. There is no package to sign and no minimum number of sessions.
What you say in session is kept confidential, with the limits every Canadian therapist works under: a risk of serious harm to you or someone else, a child in need of protection, a court order or subpoena, and the reporting obligations a regulator can impose. Those limits are explained in full in the first session, before anything sensitive is discussed.
Appointments for Newfoundland run from 4:30 pm to 1:30 am Newfoundland Time, seven days a week — half an hour earlier in Labrador, on Atlantic Time. There is no dressing that up: the practice runs on Pacific hours, the island is four and a half hours ahead, and the appointment window sits later here than in any other province served. Nothing starts before late afternoon, a 9:00 pm session in St. John's sits mid-window, and the last slots run past midnight. For some people that is the appeal — after work, after the house is quiet; for others it will not fit, and it is better to know that before booking.
Counselling is not a regulated profession in Newfoundland and Labrador: no counselling title is protected and no law restricts who may provide it, so the designation a therapist holds is the vetting — the province does not supply it.
Clients in this province are seen by Mohamad Shabib or Rola Shbib. Mohamad's designation is the Canadian Certified Counsellor (CCC), held through the CCPA with its code of ethics and complaints process; Rola's registration is held in Ontario, where her regulatory college oversees her practice.
Extended health plans here name the designations they reimburse, and plans differ in which designations they will accept. Read yours, or ask the insurer, before the first paid session.
No. TEO Counselling is virtual only — every session is by video, anywhere in the province. For Newfoundland and Labrador in particular that is the point: someone on the Northern Peninsula or in Labrador City gets the same access as someone in the capital, without a drive or a flight.
No. Counselling and psychotherapy in private practice are not covered by MCP, and the same is true in the other provinces TEO serves. Coverage comes through extended health benefits, employee assistance programmes, or private payment. You receive a receipt after each session for your insurer.
Sessions run from noon until nine in the evening Pacific time, which is half past four in the afternoon until half past one in the morning in St. John's. The earlier part of that window is an ordinary evening for you — a six o'clock appointment your time is half past one in the afternoon on the coast.
Yes. Labrador is on Atlantic Time, half an hour behind the island, so the same window applies, shifted by thirty minutes. Sessions can run by phone rather than video where the connection makes video unreliable.
There is currently no waitlist. The booking calendar shows real availability rather than an estimate, so you can see the next open consultation time before you book.
Therapy is not a crisis service. If you need someone now, these are free and staffed around the clock:
More Newfoundland and Labrador crisis lines and free programs — verified, with links — are on our resources page.
Our library of 24 free printable tools — workbooks and handouts on anxiety, trauma, grief and relationships — is free to download and use between sessions.
If you are in immediate danger, please call 911.
Every session is online, so where you are in the province changes nothing about access. These pages cover the local picture.
It is a chance for both of us to see whether we're the right fit — no pressure, no commitment.
Book Free ConsultationPage information last updated September 2026.
If you would rather ask a question before picking a time — about fees, coverage, or how the time difference works — send a short note and we will reply by email.