Virtual Therapy · Serving Newfoundland & Labrador
Online Therapy in Newfoundland & Labrador
TEO Counselling Services provides secure video therapy to adults and couples across Newfoundland and Labrador — St. John's, Mount Pearl, Corner Brook, and everywhere in between. No commutes and no waiting rooms: meet with your therapist from wherever you feel comfortable.
Free initial consultation · No referral needed · Seven days a week
A Canadian Certified Counsellor Serving Newfoundland & Labrador
Mohamad Shabib, MACP, CCC, is a Canadian Certified Counsellor with the Canadian Counselling and Psychotherapy Association (CCPA) — a national, voluntary certification, not a provincial licence. He is also a Registered Psychotherapist (Qualifying) with the College of Registered Psychotherapists of Ontario (CRPO), a registration that applies in Ontario only. Sessions are available in English and Arabic.
How We Can Help
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Trauma and PTSD therapy, including EMDR and Internal Family Systems
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Couples counselling using the Gottman Method
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Anxiety, stress, and burnout
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Depression and low mood
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Faith-informed and spiritually integrated therapy, including support for Muslim clients
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Newcomer, immigrant, and second-generation identity challenges
Why Online Therapy Works
Research consistently shows that video-delivered therapy is as effective as in-person care for most concerns, including trauma and couples work. Online sessions also mean you can keep the same therapist whether you live in downtown St. John's or a rural community — and appointments fit around work and family instead of traffic.
Fees & Insurance in Newfoundland & Labrador
Many Newfoundland and Labrador extended health plans include coverage for counselling. Coverage for services provided by a Canadian Certified Counsellor (CCC) varies by insurer, so check your plan details before booking. You will receive a receipt after each session to submit to your provider.
Who you would be working with
Sessions for Newfoundland and Labrador clients are with Mohamad Shabib, MACP, CCC. His training is concentrated in trauma and relationships: Advanced EMDR through an EMDRIA-approved programme, Internal Family Systems Levels 1 and 2, the Gottman Method Levels 1 and 2 for couples, and CBT for Trauma Levels 1 and 2. He has also worked directly in concurrent trauma and addictions treatment.
Sessions are available in English and Arabic, and you can move between the two mid-session if that is how the words arrive.
One point of honesty about credentials, because it is the sort of thing that is easy to blur: the CCC designation is a voluntary national certification held through the Canadian Counselling and Psychotherapy Association, not a provincial licence. His Registered Psychotherapist (Qualifying) registration with the CRPO applies in Ontario. Counselling is not a regulated profession in Newfoundland and Labrador, which is precisely why the designation behind the person matters when you are choosing.
What sessions cost in Newfoundland and Labrador
Individual therapy is $150 per 50-minute session. Couples counselling is $175. The first conversation — about fifteen to twenty minutes, to work out whether this is a good fit — is free, and there is no referral needed to book it.
There is no provincial health-plan billing for counselling in Newfoundland and Labrador. Sessions are paid privately, and you receive an insurance-ready receipt immediately after each one. Many extended health plans reimburse services provided by a Canadian Certified Counsellor (CCC), but the amount and the wording differ from plan to plan, so it is worth checking your own booklet for the designation it names before your first session.
A small number of reduced-fee spots are held. If cost is the thing standing in the way, say so on the consultation call.
How the time difference works
This is the practical question most Newfoundland and Labrador clients ask first, so it is worth answering plainly. Sessions run from the Pacific coast, and the island is four and a half hours ahead.
That is the widest gap of any province served here, so it is worth setting out plainly rather than leaving you to work it out at the booking screen. Sessions run from noon until nine in the evening Pacific time, which is half past four in the afternoon until half past one in the morning in St. John's.
The earlier half of that window is an ordinary evening for you: a six o'clock appointment in St. John's is half past one in the afternoon on the coast, well inside the working day. Labrador is on Atlantic Time, half an hour behind the island, so the same window applies shifted by thirty minutes.
What the first few sessions actually look like
The free consultation is a conversation, not an assessment. You describe what is going on in whatever order it comes out, and you get a straight answer about whether this is the right kind of help — including if the honest answer is that someone else would be a better fit.
The first full session is mostly history and direction: what brought you here, what has already been tried, what you want to be different. Nothing is dug into before you are ready, and structured trauma work in particular does not begin until there is enough stability and enough trust in the room to make it worth doing.
From there the pace is yours. Some people come weekly for a few months and stop; others come fortnightly for longer. There is no package to sign and no minimum number of sessions.
What you say in session is kept confidential, with the limits every Canadian therapist works under: a risk of serious harm to you or someone else, a child in need of protection, a court order or subpoena, and the reporting obligations a regulator can impose. Those limits are explained in full in the first session, before anything sensitive is discussed.
Common questions
Do you have an office in St. John's?
No. TEO Counselling is virtual only — every session is by secure video, anywhere in the province. For Newfoundland and Labrador in particular that is the point: someone on the Northern Peninsula or in Labrador City gets the same access as someone in the capital, without a drive or a flight.
Is counselling covered by MCP?
No. Counselling and psychotherapy are not covered by provincial health plans anywhere in Canada. Coverage comes through extended health benefits, employee assistance programmes, or private payment. You receive a receipt after each session for your insurer.
How does the four-and-a-half-hour time difference work in practice?
Sessions run from noon until nine in the evening Pacific time, which is half past four in the afternoon until half past one in the morning in St. John's. The earlier part of that window is an ordinary evening for you — a six o'clock appointment your time is half past one in the afternoon on the coast.
Can I be seen if I live in Labrador?
Yes. Labrador is on Atlantic Time, half an hour behind the island, so the same window applies, shifted by thirty minutes. Sessions can run by phone rather than video where the connection makes video unreliable.
How quickly can I be seen?
There is currently no waitlist, and the free consultation is usually available within a few days of enquiring. The booking calendar shows real availability.
Newfoundland & Labrador mental health resources
Therapy is not a crisis service. If you need someone now, these are free and staffed around the clock:
- · Mental Health Crisis Line (NL): 1-888-737-4668 (24/7)
- · 9-8-8 Suicide Crisis Helpline: call or text 9-8-8 (24/7)
- · HealthLine NL: 811 — health advice & navigation
- · Bridge the gapp: Newfoundland & Labrador's online mental wellness resource
- · Kids Help Phone: 1-800-668-6868
If you are in immediate danger, please call 911.
Where we work in Newfoundland and Labrador
Every session is online, so where you are in the province changes nothing about access. These pages cover the local picture.
- Therapy in St. John's — and anywhere else on the island or in Labrador
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Book a free 15-minute consultation to see whether we're the right fit — no pressure, no commitment.
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