Virtual Therapy · Serving Alberta
Online Therapy in Alberta
TEO Counselling Services provides secure video therapy to adults and couples across Alberta — Calgary, Edmonton, Red Deer, Lethbridge, and everywhere in between. No commutes and no waiting rooms: meet with your therapist from wherever you feel comfortable.
Free initial consultation · No referral needed · Seven days a week
A Canadian Certified Counsellor Serving Alberta
Mohamad Shabib, MACP, CCC, is a Canadian Certified Counsellor with the Canadian Counselling and Psychotherapy Association (CCPA) — a voluntary national certification, not a provincial licence. He is also a Registered Psychotherapist (Qualifying) with the College of Registered Psychotherapists of Ontario (CRPO), a registration that applies in Ontario only. Sessions are available in English and Arabic.
How We Can Help
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Trauma and PTSD therapy, including EMDR and Internal Family Systems
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Couples counselling using the Gottman Method
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Anxiety, stress, and burnout
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Depression and low mood
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Faith-informed and spiritually integrated therapy, including support for Muslim clients
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Newcomer, immigrant, and second-generation identity challenges
Why Online Therapy Works
Research consistently shows that video-delivered therapy is as effective as in-person care for most concerns, including trauma and couples work. Online sessions also mean you can keep the same therapist whether you live in downtown Calgary or a rural community — and appointments fit around work and family instead of traffic.
Fees & Insurance in Alberta
Many Alberta extended health plans include coverage for counselling. Coverage for services provided by a Canadian Certified Counsellor (CCC) varies by insurer, so check your plan details before booking. You will receive a receipt after each session to submit to your provider.
Who you would be working with
Sessions for Alberta clients are with Mohamad Shabib, MACP, CCC. His training is concentrated in trauma and relationships: Advanced EMDR through an EMDRIA-approved programme, Internal Family Systems Levels 1 and 2, the Gottman Method Levels 1 and 2 for couples, and CBT for Trauma Levels 1 and 2. He has also worked directly in concurrent trauma and addictions treatment.
Sessions are available in English and Arabic, and you can move between the two mid-session if that is how the words arrive.
One point of honesty about credentials, because it is easy to blur: the Canadian Certified Counsellor designation is a voluntary national certification held through the CCPA, not a provincial licence. His Registered Psychotherapist (Qualifying) registration with the CRPO applies in Ontario. Counselling is not a regulated profession in Alberta, which is exactly why the designation behind the person matters when you are choosing one.
TEO’s other two clinicians are registered provincially elsewhere — Alison Shaji in British Columbia and Rola Shbib in Ontario — so Alberta clients work with Mohamad.
What sessions cost in Alberta
Individual therapy is $150 per 50-minute session. Couples counselling is $175. The first conversation — fifteen to twenty minutes, to work out whether this is a good fit — is free, and no referral is needed to book it.
Alberta Health Care does not cover counselling in private practice, and no provincial plan in Canada does. What often does is an extended health plan through work: coverage for a Canadian Certified Counsellor (CCC) varies between insurers, so it is worth checking the designation your booklet actually names before your first session.
You receive an insurance-ready receipt immediately after every session. A small number of reduced-fee spots are held — if cost is the thing standing in the way, say so on the consultation call.
How the time difference works
Sessions run from the Pacific coast, and Alberta is on Mountain Time — one hour ahead, all year, since both provinces change their clocks together.
In practice that puts appointments between 1:00 pm and 10:00 pm Alberta time, seven days a week. That is an unusually late-friendly window: a nine o’clock evening session in Calgary or Edmonton is an ordinary booking here rather than a favour, which matters if you work shifts or are only free once the house is quiet.
The trade-off is honest — mornings are not available. Nothing starts before one in the afternoon your time.
What the first few sessions look like
The free consultation is a conversation, not an assessment. You describe what is going on in whatever order it comes out, and you get a straight answer about whether this is the right kind of help — including if the honest answer is that someone else would be a better fit.
The first full session is mostly history and direction: what brought you here, what has already been tried, what you want to be different. Nothing is dug into before you are ready, and structured trauma work in particular does not begin until there is enough stability and enough trust in the room to make it worth doing.
From there the pace is yours. Some people come weekly for a few months and stop; others come fortnightly for longer. There is no package to sign and no minimum number of sessions.
What you say in session is kept confidential, with the limits every Canadian therapist works under: a risk of serious harm to you or someone else, a child in need of protection, a court order or subpoena, and the reporting obligations a regulator can impose. Those limits are explained in full in the first session, before anything sensitive is discussed.
Common questions
Do you have an office in Alberta?
No. TEO Counselling is virtual only — every session is by secure video, wherever you are in the province. That is deliberate rather than a limitation: someone in Fort McMurray or Lethbridge gets the same access as someone in Calgary, and it is why there is no waitlist.
Is counselling covered by Alberta Health Care?
No. Counselling and psychotherapy are not covered by provincial health plans anywhere in Canada. Coverage comes through extended health benefits, an employee assistance programme, or private payment. You receive a receipt after each session for your insurer.
Counselling is not regulated in Alberta. Does that matter?
It matters when you are choosing. Because the title is not protected provincially, anyone may call themselves a counsellor here, so the meaningful question is what designation the person actually holds and who oversees it. Mohamad holds the Canadian Certified Counsellor designation through the CCPA, which carries a code of ethics and a complaints process.
How late can I book?
Sessions run to 10:00 pm Alberta time, seven days a week, because the practice operates on Pacific hours. Late-evening appointments are ordinary here rather than an exception. Mornings are not available — nothing starts before 1:00 pm your time.
Can I be seen outside Calgary and Edmonton?
Yes. The service is province-wide, and rural access is one of the clearest arguments for working this way. A private space and a reasonably stable connection are all that is needed; sessions can run by phone if the connection is poor.
Alberta mental health resources
Therapy is not a crisis service. These run around the clock when it cannot wait for an appointment:
- · Alberta Mental Health Help Line: 1-877-303-2642 (24/7)
- · Distress Centre Calgary: (403) 266-4357 (24/7)
- · CMHA Edmonton Distress Line: 780-482-4357 (24/7)
- · AHS Addiction Helpline: 1-866-332-2322 (24/7)
- · 9-8-8 Suicide Crisis Helpline: call or text 9-8-8 (24/7)
- · Kids Help Phone: 1-800-668-6868
If you are in immediate danger, please call 911.
Where we work in Alberta
Every session is online, so where you are in the province changes nothing about access. These pages cover the local picture.
- Therapy in Calgary — online sessions across the city and the surrounding area
- Therapy in Edmonton — the same service, wherever you are in the capital region
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