Virtual Therapy · Serving Surrey, BC
Trauma Therapist & Couples Counselling for Surrey, BC
Evidence-based virtual therapy for Surrey residents. EMDR, IFS, and Gottman Method specialists. No waitlists, evening and weekend availability.
Free initial consultation · Seven days a week

Virtual therapy for Surrey residents
Surrey is one of BC's most culturally diverse cities. TEO Counselling offers specialist-level care in trauma therapy and couples counselling, delivered virtually so Surrey clients skip the commute to Vancouver. Evening and weekend hours available.
Alison Shaji offers sessions in Hindi and Malayalam for South Asian families and individuals. If you need therapy in Arabic, see our dedicated Arabic-speaking therapist page.
Therapy services for Surrey residents
Trauma & PTSD Recovery
Advanced EMDR and IFS therapy for trauma, PTSD, and CPTSD. Particularly effective for displacement trauma, refugee experiences, and intergenerational trauma.
Couples & Relationship Counselling
Gottman Method couples therapy in English, Hindi, and Malayalam. Alison Shaji brings deep sensitivity to relationship dynamics in South Asian families, including navigating cultural expectations alongside individual needs.
Serving all of Surrey & South Fraser
Virtual sessions reach every community in Surrey and the surrounding area.
Newton · Fleetwood · Cloverdale · South Surrey · White Rock · Whalley · Guildford · City Centre · Panorama · Port Kells · and all surrounding communities — and everywhere else in the province through our British Columbia therapy page
Common questions from Surrey residents
Do you offer multilingual therapy for Surrey clients?
Yes. Alison Shaji provides sessions in Hindi and Malayalam alongside English. For therapy in Arabic, see our Arabic-speaking therapist page.
How much does therapy cost in Surrey?
Individual sessions are $150/60-min session and couples sessions are $175/60-min session. Sliding scale fees are available from $110. Your first consultation is always free.
Do I need a referral to see a therapist in Surrey?
No referral needed. Book directly through our website. We can typically schedule your free consultation within a day or two.
What is virtual therapy and how does it work?
Virtual therapy means your sessions happen over a video call on the Jane platform, with Zoom or Google Meet as a backup. It's private, convenient, and research shows it's just as effective as in-person for most concerns.
Why so many Surrey searches start after a wait
Surrey has grown quickly, and the services attached to it have not kept pace. The public route usually begins with a family doctor's referral or a call to a health authority intake line. You describe what is happening, someone screens for urgency, and you are placed somewhere in a queue. People in acute danger move up it. Most people are not in acute danger, and they wait — often long enough that the thing they first called about has changed shape by the time the phone rings.
That queue is free and this is not. Individual sessions are $150 for sixty minutes, couples $175, and no provincial health plan in Canada — MSP included — covers counselling in private practice. If money is genuinely tight and you are not in danger, staying on the public list can be the sensible choice, and we would rather say that on the consultation call than talk you into a fee you cannot carry past the first month.
What a private fee buys is narrow and worth naming plainly: the same clinician each week rather than whoever is rostered, a say in what kind of work you do, and no administrative cap that ends the sessions before you and your therapist think they should end. A small number of reduced-fee spots are held, though they are not always open.
Sessions in Hindi and Malayalam, and what changes when the language changes
Alison Shaji is a Registered Clinical Counsellor with the BC Association of Clinical Counsellors and works in English, Hindi and Malayalam. For a lot of Surrey households, that is the difference between describing something and actually saying it.
This is not only a question of comfort. People who grew up speaking one language at home and another at school can usually narrate a hard memory in English with the feeling held at arm's length — the account is accurate, and nothing much moves. The same sentence in Malayalam tends to arrive whole, because that is the language the memory was filed under. EMDR depends on being able to notice what a memory does in your body while you hold it in mind, so a language that keeps you at a polite distance from that gives the work less to take hold of.
Couples get the same thing in blunter form. Arguing in a second language is a different exercise from arguing in the first. Being able to argue in session in the language you argue in at home — including the sentence from a mother-in-law that has no real English equivalent — removes a translation step that quietly softens and rearranges what actually happened.
Couples work when the marriage includes two families
A good share of the couples who book from Surrey are not, at bottom, fighting each other. They are negotiating through each other a set of expectations held by parents, in-laws and siblings: where you live, whose family you spend Sunday with, how money moves between households, when children come and who is expected to raise them.
Mohamad and Alison have both completed Gottman Method training at Levels 1 and 2. One of the first things that method does is sort your conflicts into two piles — the ones with a solution, and the ones without one because they sit on a difference in personality or values. Long-running couple conflicts often sit in the second pile, and the work on those is not resolution. The work on those is not resolution. It is learning to have the argument without the four patterns the method treats as corrosive — criticism, contempt, defensiveness and shutting down — and learning to catch a partner's attempt to repair mid-fight instead of driving straight past it.
For the individual side of the same knot, Mohamad has completed Internal Family Systems training at Levels 1 and 2. IFS treats a mind as made of parts rather than one voice, which fits this territory well. The part of you that keeps things pleasant at Sunday lunch and the part that is quietly furious about Sunday lunch are not a contradiction to be settled. They are two protectors with different jobs, usually organised around something younger that neither wants exposed. Much of the work is getting them to speak one at a time. Alison is also trained in EFFT and in inner-child and shadow work.
Privacy when the house is full
Multigenerational homes are common here, and a session taken at home assumes a door you can close. Often there isn't one. People take their appointment from a parked car, from a bedroom with headphones on, or from an empty meeting room on a lunch break. It is worth deciding which of those is yours before the first appointment rather than at ten past the hour. Sixty minutes is a short window, but it is a window that has to be protected.
Your file is not shared with a parent, a partner or anyone else without your written consent, and if a relative rings to ask, we do not confirm that you are a client. In couples work both partners are the client, and the record belongs to the two of you jointly rather than to either one of you.
Confidentiality has limits, and you should hear them before you rely on it rather than after. We may have to disclose information if there is a risk of serious harm to you or to another person; if there is reason to believe a child needs protection; if a court orders the file or issues a subpoena; and if a regulator — the BCACC for Alison, the CRPO for Mohamad — requires records in the course of its reporting and oversight duties. Outside those situations, what you say stays where you said it.
What booking actually involves
Appointments run from noon to nine in the evening Pacific time, seven days a week, which in Surrey is simply noon to nine. The latest sessions start around eight and finish at nine, after dinner is cleared. Weekends are ordinary appointment days rather than overflow, and the noon and early-afternoon slots exist for shift workers — if you come off nights at seven in the morning and sleep until eleven, a one o'clock appointment is your afternoon, not a favour anyone is doing you.
After every session you receive a receipt showing the clinician's name, designation and registration number, which is the document extended health plans ask for. We do not bill insurers directly, so you pay at the time and claim afterwards. Before your first session, read your plan and check which designation it names — some list Registered Clinical Counsellor, some name only psychologists, and that wording, rather than the work itself, decides whether you are reimbursed.
Cancellations need twenty-four hours' notice. Inside that window, and for missed appointments, the full fee is charged. It is not a punishment for having a bad week; the hour was held and cannot be filled at short notice. It is still a real cost, and better known before you book than after.
Common questions
Can Alison keep seeing me if I spend part of the year outside BC?
No. Alison is registered with the BCACC in British Columbia and works with clients who are physically in BC, so sessions pause while you are away. Mohamad Shabib, Registered Psychotherapist (Qualifying) with the CRPO, sees clients in British Columbia, Ontario, Alberta, Saskatchewan, Manitoba, and Newfoundland and Labrador. If your address moves around, starting with him avoids the interruption.
What actually happens in the free consultation?
Fifteen to twenty minutes, no referral needed, no charge whether you book afterwards or not. You say what brought you. We ask what you have already tried, whether anyone else is involved in your care, and what you want the sessions to be for. Then we say which clinician and which kind of work seem to fit, how often we would likely meet, and where our limits are.
Do you offer therapy in Punjabi?
No. Our languages are English, Arabic, Hindi and Malayalam. Punjabi is the first language of a great many Surrey households, and we would rather say that plainly than have you discover it in session four. If you would be more yourself in Punjabi than in English, looking for a Punjabi-speaking counsellor is a reasonable decision, and we will say so on the call.
Can you tell me whether I have PTSD or ADHD?
No. Counsellors do not diagnose. In BC a formal diagnosis comes from a physician, a psychiatrist or a registered psychologist, and prescriptions come from a physician or a nurse practitioner. Therapy often runs alongside that work. What happens here is work with what you are actually describing — the sleep, the flashbacks, the concentration, the fights — without a label needing to be attached first.
Someone in my family is drinking and I am the one who booked. Is that something you work with?
Yes. Mohamad holds a graduate diploma in addiction treatment and prevention and worked with concurrent trauma and addictions at Edgewood, so the pattern where a family's substance use and a family's trauma are the same story is familiar ground. Rola Shbib, Registered Social Worker (Ontario), brings crisis intervention, suicide prevention and addictions work, plus an honours degree in thanatology — grief, dying and bereavement. The consultation is where we sort out who fits.
Surrey & BC mental health resources
Therapy is not a crisis service. These are free and staffed around the clock:
- · 9-8-8 Suicide Crisis Helpline: call or text 9-8-8 (24/7)
- · BC Crisis Line: 1-800-784-2433 (24/7)
- · Kids Help Phone: 1-800-668-6868, or text CONNECT to 686868
If you are in immediate danger, please call 911.
Ready to take the first step?
Book a free, no-pressure consultation in your language. We'll talk about what you're going through and figure out together if we're the right fit.
Book Free ConsultationOr call: (519) 760-5211